FAQ

WHAT ARE Custom Eco Friendly Bags BUSINESS HOURS?

We’re here for you 9am-5pm PST (Monday – Friday). Email us at [email protected] or get in touch via live chat!

HOW DO I RETURN/ EXCHANGE MY PRODUCT?

For more information on our return/exchange policy please click here

To start your return/exchange process please click here

WHAT IS YOUR LIMITED LIFETIME WARRANTY POLICY?

Please note that our luggage (Carry-On & Check-In) have its own Limited Lifetime Luggage Warranty. Please view the details and qualifications of this policy here.

E-GIFT CARD T&C

Custom Eco Friendly Bags E-GIFT CARD T&C Click Here. Gift cards purchased on our U.S. store are not valid on [email protected]